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Unable to login

Leonard_Salazar
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July 11, 2019

We have a self hosted instance of Jira.  After adding Active Directory in user directories and possibly disabling the internal Jira directory, I'm no longer able to login as a Jira administrator.  Without logging into the application, is there a way to reset a user account so i can login as a Jira administrator?

I do have full access to the database and the Jira server.

2 answers

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Leonard_Salazar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2019

Thanks Dave!  I found it after posting and was successful in using recovery admin.

0 votes
Dave Theodore [Coyote Creek Consulting]
Community Champion
July 11, 2019

Atlassian has a doc for that!

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