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Unable to login using our new email address

Unable to login using our new email address

Hi Support,

We are currently unable to sign in using either our old email address (pobalan.sreedharan@trapezegroup.com) or our new email address (pobalan.sreedharan@trapezegroup.asia).

Our instances are hosted at the following URL:

https://trapezegroup-amea.atlassian.net/

Kindly assist in updating our login credentials to the new email addresses. Please find below the admin accounts that require the email change:

dhiran.randhawa@trapezegroup.asia
pobalan.sreedharan@trapezegroup.asia
syed.mohamed@trapezegroupme.com

Thank you.

2 answers

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6 votes

Answer accepted

Hello @[deleted] ,

Good day! I have created a support ticket with the relevant team, an engineer will contact you soon, please keep an eye on your email box.

Thank you

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Comment

Noted, will do that. Thanks.

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Like • Shalini Pradhan likes this

1 vote

Answer accepted

@[deleted] I have escalated to Atlassian.

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Comment

Hi Brant,

Noted with thanks. Really appreciate it.

Balan

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Unable to login using our new email address

2 answers

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