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Unable to login to the Application even after multiple passwords reset

Keerthi
November 18, 2022

Unable to login to the Application even after multiple passwords reset

1 answer

0 votes
Tinker Fadoua
Community Champion
November 20, 2022

@Keerthi 

  • Is this a personal site or company's site?
  • Are you the admin?
  • What change you made that could have triggered this behavior?

Best,

Fadoua

Keerthi
November 21, 2022

its Company's site 

Yes, I am site admin. we installed the application and trying to sign up.

I am using this for first time. i signed up to the site and tried to login it not worked. later I tried changing the password. no use 

Tinker Fadoua
Community Champion
November 21, 2022

@Keerthi 

Oh I see you went through the process but now you are unable to login.

Please click here then raise a ticket. I am sure Atlassian will be able to assist you since it is hosted on their servers.

Best of luck!

Fadoua

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