Unable to log in with service account

[Ryan Breidenbach]

We create a service account in Active Directory to create a token for integrating with a third party. However, when I try to sign into Jira using that service account's credentials, I get the following error message.

I am unclear about the error message—I don't know what "detected an email change" means. 

[Vronik]

HI

Look at this

https://support.atlassian.com/jira-service-management-cloud/docs/set-up-and-manage-portal-access/

I hope you have been able to solve your problem

If my answer helped you,
please mark it as accepted so that other people looking for similar problems can find it more easily.
Thanks