The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to get rid of pop-up "logged in as another user"

Nader
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 3, 2020

I have Jira admin rights and was testing a permission on behalf of another user so I logged in as another user.  However after switching back the notification that I am logged in as another user keeps popping up.  Not sure how I can get rid of this notification.  It does not appear that I am logged in as another user because I see my own profile and my own work.  And The switch back link is not working ( not doing anything) and the notification does not specify what user I am logged in as (which it typically does) !  Is there anyway I can reset this so I don't get the annoying notification?  I tried logging out completely, closing the browser etc.  But when I log back in I still get the notification that I am logged in as another user.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 6, 2020

Hello Nader,

Thank you for reaching out to Atlassian Community!

The issue that you are facing was reported as a bug. For more details, please check the link below:

Please, click on "This affects my team" and also watch to receive updates about the bug.

Currently, there is no workaround for that.

Regards,
Angélica