Unable to generate OAUTH Access token from refresh token ,Refresh token keeps expiring

[jeevitha.ramasamy]

Hi Team,

We are facing issue where Access token and refresh token expires every one hour.  With 3Lo, till last week, we were getting only “Access token” when querying with “Refresh token” Grant type. But now, we are seeing “Refresh token” also, in the response along with “Access token” and it is getting expired.  Refresh token gets expired every one hour and it gives the error message –

{

    "error": "invalid_grant",

    "error_description": "Unknown or invalid refresh token."

}

Also we could see that the option to configure the rotating refresh token itself is missing 

[Ankit Dalal]

I'm facing the same issue. Any updates will be helpful?