Unable to extract in Excel

[Elsa TROUDART]

[Manon Soubies-Camy · Accepted solution]

Hi @Elsa TROUDART,

Looking at the error message in Excel, your IT team has blocked the installation of add-ins so the integration with Jira can't work - you can ask them to allow it temporarily or to install the Jira add-in.

In the meantime, have you tried to click on Export > CSV instead?

Hope this helps,

- Manon

[Elsa TROUDART]

Hello @Manon Soubies-Camy 

Thank you for your reply. It helps me a lot. I will use this method.

Elsa

[Elsa TROUDART]

Translation The little message below :

Additional information.

Your system administrator has blocked add-ins from the Office Store.