Unable to download attachement from Issue Detail View

[Ranchin Hervé]

Hello
When i use the menu Download all in the Issue Detail View; i got a error.


Its work perfectly when i open the ticket.

I see only "time out" in the log

Datacenter Jira v10.3.8

[Benjamin]

HI @Ranchin Hervé ,

Try clearing your cache and see if it helps eliminate the issue. Do you see this issue when you try to download one by one?

Would recommend filing a problem request with Atlassian if clearing of the cache does not work. It might be something introduce in the version you have.

-Ben

[Ranchin Hervé]

Hello
Cleaning the cache not working (its happen on many user on many issue)
I thinking i was openning a probleme sorry !