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Unable to delete space in Jira

Jason - gFour Marketing
February 11, 2026

I've started getting "Could not permanently delete the project" emails from Jira twice a day for the last week.

they say:
We couldn't delete this project

It's probably a temporary problem. Go to trash and try again. If it persists, please contact support.

 

When I go into the trash, It looks like this:
Screenshot 2026-02-11 100048.png

Both lines are disabled, so I'm unable to delete, and I'm unable to contact support because this project is on the free plan. What do I do?

2 answers

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1 vote
John Funk
Community Champion
February 11, 2026

Hi Jason,

I will contact Atlassian for you so they can come help. 

Jason - gFour Marketing
February 11, 2026

Thanks so much!!!

Like John Funk likes this
0 votes
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 11, 2026

Hello @Jason - gFour Marketing ,

Good day! Welcome to Atlassian Community :)

Is it like this since the day you initiated the deletion?

Jason - gFour Marketing
February 13, 2026

I've been receiving notifications since 2/7

Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 15, 2026

Hello @Jason - gFour Marketing ,

Good day! We would need to further investigate this. Can you share your cloud site URL?

Jason - gFour Marketing
February 16, 2026

Gfourmarketing.atlassian.net 

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