Unable to create scrum board

[yago]

Every time I try to create a new board I get the popup message 

"The Jira server was contacted but has returned an error response. We are unsure of the result of this operation."

Is this a permissions issue?

[Abdallah Khaled]

Hello @yago , it seems that the error is environment-related, you should be able to create a board in the project that you have access to. Have you tried to create a board on another project?, can you validate as well if you get the same error if you try this from another browser or from a private window such as Chrome's incognito mode?

let me know how it goes

[Trudy Claspill]

Hello @yago 

Welcome to the Atlassian community.

Have you been able to create scrum boards in the past?

What are the exact steps you are executing?

Have you reported this problem to the Jira Administrators for your Jira instance?

[yago]

Within the project I hit "Board"

T

That is the first red flag - the message above that.

Then I select to create a SCRUM board from project and I get this popup.

The admins are not very experienced with managing permissions so we will all need guidance on this. I appreciate the response. 

[Trudy Claspill]

You post has been flagged to raise it to the attention of Atlassian team members. You should hear from them within the next 2 business days.