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Unable to create a sprint

Nancy Dingemans July 1, 2019

In the permission scheme, it is set as all logged in users can create a sprint. I am logged in, but not able to create sprint; it is grayed out. How to fix this?

3 answers

1 accepted

1 vote
Answer accepted
Nancy Dingemans July 3, 2019

The filter was causing issues as Jira can't figure out which project(s) the board is related to.

0 votes
Ollie Guan
Community Champion
July 1, 2019

Hello @Nancy Dingemans ,

Is there a sprint that is currently started ?

May be you can check if  parallel sprint is enabled.

pp.png

Nancy Dingemans July 1, 2019

I Don't think so. I am the only one in this project using sprints. And there is no other sprint there. I can't find the above Settings though.

0 votes
Alexey Matveev
Rising Star
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July 1, 2019

You need to have the manage sprint permission in all project, issues of which are selected for the board.

If you hove over the create button, you will see a detailed message.

Nancy Dingemans July 1, 2019

I have the permissions. I am set as admin for the project and 'manage Sprints'permission is set to 'All logged in users' I AM logged in, but the Create Sprint button is still greyed out.

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 1, 2019

If you hover over the create button, what message can you see?

Nancy Dingemans July 1, 2019

Issue is resolved now.

The filter was causing issues as Jira can't figure out which project(s) the board is related to.

 

Thanx everyone for helping me out

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