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Unable to create a sprint(create sprint button enabled)

Deleted user October 5, 2020

Capture.JPG

 

As you can see above i don't see an option to click ok or save or proceed to create this sprint. I am not able to get out of this page also.

2 answers

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Answer accepted
Deleted user October 7, 2020

I figured out what's the issue. Not so technical :)

If i zoom out to 90% i am able to see the option create and delete.

Its not a responsive UI from Atlassian is hard to believe.

Anyways thanks bud for checking out and responding 

Jimmy Seddon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 7, 2020

I'm glad you were able to find the solution to this issue!

0 votes
Jimmy Seddon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 7, 2020

Hi @[deleted],

I think you might be running into something similar to this issue here: https://community.atlassian.com/t5/Agile-questions/Not-able-to-see-create-sprint-button-Jira/qaq-p/1286131

Given that you are about to click the create sprint button, I will assume you probably have the manage sprints permission.

However, as an Admin you should check: 

  1. Click Settings ( )> Products, then scroll down the page to the Jira Software section.
  2. Under Jira Softwareconfiguration, select the Parallel Sprints checkbox.

If you don't have parallel sprints enabled I don't believe you will be able to start another sprint until the current sprint is complete which is what it looks like is happening to you based on the screenshot.

I hope that helps!

-Jimmy

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