Unable to add a Parent Link

[Colum McAndrew]

We've an instance where we appear unable to add a Parent Link to a ticket. We can see the field when creating a ticket, but get the following message when we click in the field. Can anyone understand why?

[Earl McCutcheon · Accepted solution]

Hello @Colum McAndrew ,

I discussed this behavior in a bit more detail in the thread in the following Link, but the main takeaway for this behavior is that standard-issue types like a Story, bug, or task will use an Epic link to connect to a partner epic however the parent link field is designed to link an Epic to a higher level initiative issues in the issue hierarchy.  But please check out the following thread that discusses this further and let me know if you have any additional questions:

• https://community.atlassian.com/t5/Jira-questions/Can-t-enter-a-Parent-Issue-when-moving-a-task-to-a-new-Epic/qaq-p/1424842

Regards,
Earl

[Colum McAndrew]

Many thanks @Earl McCutcheon