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Unable to access my Jira Board, error:Page unavailable, AtlassianCloud site is currently unavailable

sojha
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November 15, 2021

Unable to access my Jira Board, error:Page unavailable, AtlassianCloud site is currently unavailable

Please help me with this, below is the link of the error message: Error Message.png issuehttps://sudiptaojha.atlassian.net/jira/software/c/projects/CDFMSS/boards/2/backlog?view=detail&selectedIssue=CDFMSS-46&issueLimit=100 

1 answer

0 votes
Gaurav
Community Champion
November 16, 2021

Hello @sojha 

Welcome to the community!!

Currently, I do not see any open issue with Atlassian Jira and cloud sites seem to be running fine.

Please check if you are able to access the Jira site. If in case, it is still inaccessible, I suggest you raise the issue with the Atlassian support team.

Kindly accept the answer if this helps.

sojha
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 16, 2021

Hey Hi Gaurav.. Thank you for your response!! 

I have raised the ticket as well but didn't get any response from the support team either.. Even I tried to follow up in the same email thread no luck

Ticket # CA-1583295

 

by any chance is there any contact number through which I can reach the support team over the phone? 

Gaurav
Community Champion
November 16, 2021

Hello @sojha 

There is no contact number available. I would suggest you follow up on the ticket only.

Like sojha likes this

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