The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to access Jira

Jamie Warren
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 18, 2020

Range of issues across a number of team members

Some, upon login get a white/blank screen

Some have Jira loading but get error messages (see attached) 

 

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Jamie Warren
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 18, 2020

Thanks Stephen! 

Mine has just come back....will let the rest of the team know to keep trying 

Thanks for the link too....

J

Ste Wright
Community Champion
August 18, 2020

No worries :)

Ste

0 votes
Ste Wright
Community Champion
August 18, 2020

Hi @Jamie Warren 

Atlassian is aware - I've been told an internal incident report has been raised.

Our instance also went down but it seems like its back now - so keep trying!

Whilst it has not yet been updated, you can also check for issues via: https://status.atlassian.com/

Ste

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events