The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to access Jira Cloud and Confluence in Firefox.

Sneha Kumari
Contributor
July 11, 2022

I cannot use Jira or Confluence on Firefox.

I am getting below errors while trying to use Jira Cloud on Firefox:

image-20220708-132427.pngimage-20220708-132353.png

Can you please tell me how can I fix this?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
July 11, 2022

Hi @Sneha Kumari ,

please could you try to clear your browser cache? (https://confluence.atlassian.com/confkb/javascript-browser-errors-167371.html)

Hope this helps,

Fabio