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Unable to Edit Issues with correct permissions

John White
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 16, 2021

Hello,

I have a user who recently discovered that when they click on the edit button in an issue they only get the option to add a comment and not edit any fields. I ran a permission checker for the user and didn't turn up anything. Users with similar permissions do not have this issue. Any advice on where to troubleshoot would be appreciated.

1 answer

0 votes
Brant Schroeder
Community Champion
September 9, 2021

@John White Welcome to the Atlassian Community

Can you share some additional information?  Can you share what roles they have on the project?  What roles the other user has on the project?  The permission scheme on the project (screenshot)? 

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