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Unable to Delete Issue in Company-Managed Business Space on Jira Cloud Free Plan

selcuk alimdar
August 16, 2026

I think I did everything to enable me to delete issues.

I verified my domain via Google Workspace. My account is a managed acoount.

I confirmed I have permission to delete an issue.

Here is other settings screenshots:

Screenshot 2026-08-16 at 18.18.58.pngScreenshot 2026-08-16 at 18.18.29.pngScreenshot 2026-08-16 at 18.17.55.pngScreenshot 2026-08-16 at 18.17.35.pngScreenshot 2026-08-16 at 18.24.06.pngScreenshot 2026-08-16 at 18.23.49.png

4 answers

1 accepted

3 votes
Answer accepted
Walter Buggenhout
Community Champion
August 16, 2026

Hi @selcuk alimdar,

From the screenshot you shared, it seems you migrated your data from another Jira instance.

As @Victor Law - Ricksoft rightly points out, the administrator role in your space does not automatically grant you delete issues permission. This is a separate permission in the permission scheme that needs to be granted explicitly.

Since you indicate being on a free plan, you won't be able to do that (as a free plan does not allow editing permissions).

  • As others have mentioned, first of all verify if you really have the explicit delete issues (work items) permission. That is currently not clear from the screenshots you shared.
  • If you are on a paid subscription, update that permission, or - if you are on a free plan - start a trial of a paid plan first and then update the permission. Revert to the free plan after you did that.

Hope this helps! 

selcuk alimdar
August 16, 2026

thanks @Walter Buggenhout your suggestion worked out: if you are on a free plan - start a trial of a paid plan first and then update the permission. Revert to the free plan after you did that.

1 vote
Victor Law - Ricksoft
Community Champion
August 16, 2026

HI @selcuk alimdar

Administering a Jira space/project doesn't automatically permit you to delete Jira work items/issues in the Company-managed space.

Please review the permission scheme and ensure that the project role you belong to has the Delete issues permission.

https://confluence.atlassian.com/servicedeskcloud/permissions-for-company-managed-projects-1097175962.html#Permissionsforcompanymanagedprojects-Issuepermissions

Thank you.

0 votes
IcherakAmmouche
August 16, 2026

Hello,

Have you checked in permission helper if you can delete that issue, and if not, what are the failed conditions ?

 

 

selcuk alimdar
August 16, 2026

Yes, it says I have permission.

 

0 votes
Tinker Fadoua
Community Champion
August 16, 2026

@selcuk alimdar 

Under Space Role - Who is in the administrators group please?

selcuk alimdar
August 16, 2026

Me

Like • Tinker Fadoua likes this
Tinker Fadoua
Community Champion
August 16, 2026

I see you fixed your issue

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