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Two emails the same user

Maria Azucena Carballo Moreno
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June 21, 2024

 

In my company each employee has two different email accounts. In Jira an account is created per email, but our need is that somehow regardless of which email the user accesses JIRA with, it is recognised as a single user/single account. Has anyone encountered this use case? How have you solved it?

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Nicolas Grossi
Banned
June 21, 2024

@Maria Azucena Carballo Moreno I think that feature is not available currently. 

As you have an Standard license you might contact support.atlassian.com.

 

Nicolas

Maria Azucena Carballo Moreno
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June 25, 2024

Thank you for the information

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