Trigger when subtask is turned into issue and vice versa

[Johannes Fuenger]

Hi there,

i want to kick off a rule in case of a subtask has been turened into an issue. any idea how to set an automation rule which catches this situation. Thanks in advance

Kinde Regards
Johannes 

[Kalyan Sattaluri · Accepted solution]

Hello @Johannes Fuenger 

You can use {{fieldChange.fromString}} & {{fieldChange.toString}} to check..

So, You can set up your rule like below:

• Trigger = Field Change, choose "Issue Type"
• If Condition smart values check:
  • {{fieldChange.fromString}}
  • equals
  • Sub-task
• If Condition smart values check:
  • {{fieldChange.toString}}
  • equals
  • Story
• Do your steps.

Do note the if condition check is case sensitive. So Sub-task is correct, Sub-Task is not.

Please see screenshot below, share if any issues.

[Johannes Fuenger]

Works perfect! Thank you!