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Transit the request in case inactivity for some times

Mohamed Saad Taha
Contributor
April 24, 2024

HI Experts,

 

I want to transit the issue to next phase if the agent didn't transit it in certain time ?

how can I do this is Jira software datacenter edition 

 

1 answer

0 votes
Trudy Claspill
Community Champion
April 24, 2024

Hello @Mohamed Saad Taha 

Have you investigated the Automation for Jira option? Here is a link to the documentation.

https://confluence.atlassian.com/automation/

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