Today, I've repeatedly received a popup message about updating my email. It persists and keeps appea

[Phantipa Chaumvanichwattana]

[Oleksandr Strelkov]

The same issue: selecting either "Yes, please" or "No, thanks" results in an error (see the screenshot below), and the dialog reappears after refreshing the page.

Adjusting preferences at https://preferences.atlassian.com/main does not help - I tried opting in and out of Marketing Emails, as well as selecting "Unsubscribe all." Regardless of these settings, the "Let's update your email settings" prompt continues to appear.

[Phantipa Chaumvanichwattana]

I was about to say the same thing as you @Oleksandr Strelkov . The problem persists despite multiple attempts to adjust the notification settings. Thanks for your suggestion @Gor Greyan , though.

[Phantipa Chaumvanichwattana]

The pop-up seems more like a bug than a feature. It's a bit irritating, of course, but hopefully, someone is working on resolving the issue. 🤞😌

[Oleksandr Strelkov]

The issue seems to be resolved on my end.

Previously, clicking either "Yes, please" or "No, thanks" triggered the following request:

POST https://bitbucket.org/!api/internal/user/marketing_consent

This request consistently failed with a 500 Internal Server Error, returning a response like:

{
    "type": "error",
    "error": {
        "message": "Something went wrong",
        "id": "<some_ID>"
    }
}

However, as of today, the same request completes successfully with a 200 OK response, and the "Let's update your email settings" dialog no longer appears.

[Gor Greyan]

Hi @Phantipa Chaumvanichwattana

This seems to be a marketing preference prompt that Atlassian has been displaying since a recent update to its notification system.

The pop-up appears for users who haven’t confirmed their email marketing preferences yet.

You can check via this link.
https://preferences.atlassian.com/main?hid=8d4b310b6260aada4e10e8b5b82ab229