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Titles of the issue tickets aren't visible in Backlog

Laurynas Stoma
Laurynas Stoma
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February 24, 2025

Hi. In our backlog the titles of issue tickets aren't visible until the issue is clicked and the description has loaded. 

Alternatively, I need to change the status of any ticket in the backlog for all the titles to be suddenly visible.

This is an issue on one particular board. Testing another board, this issue hasn't appeared.

Previously, everything was alright. 

It looks like this for all the tickets.

Everything, except of the title and priority, otherwise is visible.

 

Screenshot 2025-02-24 at 10.08.52 AM.png

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Anthony Tran
Anthony Tran
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February 27, 2025

This is our teams current experience, after loading for 30 mins, then another refresh waiting another 30 mins. Not sure exactly what is happening, VPNs are all turned off.

Location: en-GB

Screenshot 2025-02-27 at 10.06.43.png

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John Funk
John Funk
Community Champion
February 24, 2025

Hi Laurynas - Welcome to the Atlassian Community!

I am pretty sure this is a recent bug that has been introduced. You need to open a support ticket with Atlassian so they are aware that you are having a problem. 

https://support.atlassian.com/contact/#/

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Stephen_Lugton
Stephen_Lugton
Community Champion
February 24, 2025

Hi @Laurynas Stoma 

I see the same thing sometimes, normally a page refresh fixes it but sometimes it lasts for a while but if I come back later it works ok, it feels like latency issues to the database

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Fabio Racobaldo _Catworkx_
Fabio Racobaldo _Catworkx_
Community Champion
February 24, 2025

Hi @Laurynas Stoma and welcome,

S6-3947 seems to be summary of bug. Isn't it? What do you means eith "title"? is Title the summary of the ticket?

Fabio

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