The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Ticket creation not possible

Nicolas Bréard
February 24, 2021

Hello community

For some time now, I can't create new jira tickets.
When I click on "Create", nothing happens. And in the debugging console, see this error

Would you know why?
Thanks for your help

 

Capture.JPGCapture2.JPG

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Albert Manuel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 24, 2021

Usually, a plugin is doing it, but in your case, I would try to turn off New JIRA views in settings -> personal JIRA settings.

0 votes
Nicolas Bréard
February 26, 2021

OK thank you for this feedback (shouldn't the OLD view disappear soon?).
But I see that this morning the problem disappeared on its own. :-) 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events