Ticket Moving only when Due Date is updated

[Abhishek Sisodia]

Hi Users,

I want to setup a validation on tickets that only if the Due date is updated, then ticket can be moved to another status.

Kindly help out how to set this up.

[Valerie Knapp]

Hi @Abhishek Sisodia , welcome to the Atlassian Community and thanks for your question!

You should be able to achieve this with a validator and a transition screen with the Due Date on it.

Please check out the documentation here: https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/ 

I hope this helps.

Cheers

[Marc Jason Mutuc]

You can use validators on your workflow.