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The new version of Jira doesn't show on the UI.

espeake@dmp.com
July 15, 2022

I did an upgrade of my test Jira instance with little to no issues. I did notice that the UI shows the old version:

 

(v8.21.0#821000-sha1:de61880) 

 

On the server itself the status shows version 9:

 

● jira.service
Loaded: loaded (/etc/init.d/jira; bad; vendor preset: enabled)
Active: active (running) since Fri 2022-07-15 10:29:11 CDT; 2h 27min ago
Docs: man:systemd-sysv-generator(8)
Process: 13517 ExecStop=/etc/init.d/jira stop (code=exited, status=0/SUCCESS)
Process: 13600 ExecStart=/etc/init.d/jira start (code=exited, status=0/SUCCESS)
Memory: 652.2M
CGroup: /system.slice/jira.service
└─13646 /opt/atlassian/jira/jre//bin/java -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms4096m -Xmx4096m -XX:InitialCodeCacheSi

Jul 15 10:29:11 jira-dev jira[13600]: MMMMM
Jul 15 10:29:11 jira-dev jira[13600]: `UOJ
Jul 15 10:29:11 jira-dev jira[13600]: [1B blob data]
Jul 15 10:29:11 jira-dev jira[13600]: Atlassian Jira
Jul 15 10:29:11 jira-dev jira[13600]: Version : 9.0.0
Jul 15 10:29:11 jira-dev jira[13600]: [19B blob data]
Jul 15 10:29:11 jira-dev jira[13600]: If you encounter issues starting or stopping Jira, please see the Troubleshooting guide at https://docs.atlassian.com/jira/jadm-docs-090/Troubleshooting+installation
Jul 15 10:29:11 jira-dev jira[13600]: Server startup logs are located in /opt/atlassian/jira/logs/catalina.out
Jul 15 10:29:11 jira-dev jira[13600]: Tomcat started.
Jul 15 10:29:11 jira-dev systemd[1]: Started jira.service.

 

Has anyone else noticed this?

 

Thank you,

Eric Speake

2 answers

1 accepted

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1 vote
Answer accepted
Fabio Racobaldo _Catworkx_
Community Champion
July 16, 2022

Hi espeake@dmp.com ,

please could you clean your browser cache and try again? Are u sure that you are checking the correct instance?

 

Fabio

espeake@dmp.com
July 16, 2022

Upgrading my Production environment I did not have an issue. I think not finding the correct instance was the reason.

 

Thank you,

Eric Speake

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
July 15, 2022

This doesn't look like an error, it just looks like you have not upgraded the system you are looking at.

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