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The issues type are not available to associate to a request type

Rosana Casilli
Contributor
May 19, 2020

Hi All!!

 

This time I have this problem.

I have the following issue types in service desk:

Requerimiento de Servicio

Riesgo

Soporte

Requerimiento de Servicio de Compra

But when I access to request type I have the following issue types are shown (in english):

Service Request

Support

Purchase

Risk

 

I know that the translation will be the same as issue type, But I don't know why in this new project it is shown like this and not in spanish. 

If I select any of them it will be the same? it is only a language issue?

 

Thanks in advance

Ro

1 answer

1 accepted

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Answer accepted
Jack Brickey
Community Champion
May 19, 2020

Hi Rosana, can you go to the project in question and Project settings > Issue types and see if the desired issue types are shown there. If not. Lick on the Action icon and edit issuetypes.

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