Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

The issue shows in both filters "Open issues" and "Done issues"

陈川川(Melo Chen)
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 21, 2020

The status of the issue is done and can be found in "Done issues" filter, but it still shows in the filter "Open issues", please help to find out the cause, thanks.

1 answer

0 votes
Ollie Guan
Community Champion
June 22, 2020

Hi @陈川川(Melo Chen) ,

The 'Open issues' filter by default shows you all 'Unresolved' issues, which refers to the Resolution of the issue, not to its status.

Best practices on using the "Resolution" field

Kindly read a similair question and the answers

https://community.atlassian.com/t5/Jira-questions/Done-issues-aren-t-shown-as-crossed-out/qaq-p/687203

Suggest an answer

Log in or Sign up to answer