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The 'custom field name.' field should be present on the form you are viewing

Shiuh Rong Yong
June 7, 2024

Hi, I have added a custom field and it is not appearing even though I have configure it as Required field. 

The status shown green, but it won't appear when I creating issue.Screenshot 2024-06-07 160508.png

1 answer

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Shiuh Rong Yong
June 7, 2024

Thanks @Manoj Kumar Gangwar I have checked.

Seems like the Screen Scheme with the not displaying custom fields are not associated with any Issue type Scheme or Issue types. How can I add them to any Issue Types or Issue type Schemes?

Manoj Kumar Gangwar
Community Champion
June 7, 2024

You can add the field under Created Screen by using the below steps-

1- Go to the project settings(Cog icon at the bottom left corner)

2- Find the Screen option and click on it.

3- You will see a list of Screen Schemes 

4- Select the particular Screen scheme(as per your Issue Type which you're creating)

5- After that you will see three options Create, Edit & View screen

6- Click on the Create Screen

7- Add the newly created field.

Then try to create an Issue again and check. If The field still does not appear then on the create you can configure it.

Capture.PNG

DEPLOYMENT TYPE
SERVER
VERSION
8.5.6
TAGS
AUG Leaders

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