The connection of Jira and Salesforce

[Tsung Hsien Kuo]

I have configured the Binding,Connection and Project creation in Jira and Salesforce.

But still hit the issue.

When I try to create issue thru Jira,the error "No Jira Project available for Jira Issue Creation".

Is there anyting missing?

[Juan Recabarren [ServiceRocket]]

Hello,

For the ServiceRocket Jira Cloud and Salesforce Connector, I'd like to know if you have set up more than one connection from Jira to Salesforce, and if that's the case can you confirm if the API Access Token configured in the "JIRA Cloud for Salesforce" managed package (Salesforce Setup >> Installed Packages) is the one from the connection bound to your Jira projects?

Thanks,

Juan

[Tsung Hsien Kuo]

Yes.

The 

[Juan Recabarren [ServiceRocket]]

Hello @Tsung Hsien Kuo

In order to troubleshoot further for this issue please create a new support ticket using our portal: https://success.servicerocket.com/support/servicedesk/customer/portal/3/create/45

Thanks,

Juan