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  • The action related to automatic movement of issues during sprint closure is not captured in history

The action related to automatic movement of issues during sprint closure is not captured in history

Deleted user
August 16, 2021

On closing a sprint  in Jira, it popped up a message saying xx issues are complete and yy is incomplete and do I wish to move the open ones to backlog. I confirmed it. Upon which I get a sprint report of what is completed and what is not.   

The incomplete issue , which in this case, yy is  moved to the backlog by the tool automatically.

My concern here is , this movement is not captured in the history of the issue.
Why so ?

1 answer

0 votes
Bill Sheboy
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August 18, 2021

Hi @[deleted] 

Full disclosure that I am using Cloud, not Server, so I cannot try to recreate this symptom.

I do not see anything in the documentation or public backlog for this, so you may want to ask your site admin to submit a ticket to support to see what they say: https://support.atlassian.com/contact/#/

When you learn more from them, please consider posting back here so the whole community can benefit.  Thanks!

Best regards,
Bill

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