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The action items under Workflow Options display as text rather than a link

EllaZhao
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January 30, 2022

When I was trying to edit a workflow, the action items under Options display as text rather than a link, which results in I cannot editing a transition of a workflow. please help with this issue, thanks.

 

options in workflow.png

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Jack Brickey
Community Champion
January 30, 2022

Hi @EllaZhao , so I have never seen this occur before. I wonder if it is a permissions thing but I would've assumed you wouldn't be able to click the edit workflow button if you were not able to edit the workflow. With that said here are some thoughts...

  • what is your permission level?
  • can you try other workflows in other projects?
  • can you try a different browser?
  • I assume this does not change regardless of the selected transition?
  • Are you able to click on edit transition?
  • Can you check what other admins see?
EllaZhao
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February 6, 2022

Thank you so much, Jack.

1. I am an administrator of this project

2. I have no permission to other projects

3. have tried with the latest version of Chrome and Safari, the result is the same

4. Yes, only transition name is editable 

5. I am able to click on Edit, but only the transition name can be changed

6. I will ask other admins have a try 

Jack Brickey
Community Champion
February 6, 2022

My theory here is that this is a shared workflow. If this is a shared workflow you will not be able to edit. You can make a copy then rename and edit then associate to your project.

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