The JIRA tickets have a weird layout, with comments not visible

[Agarwal_ Rishav]

I tried opening tickets in Firefox as well as Chrome, including incognito and the view is weird with no comments showing up and items congested together. Does anyone have a solution to fix this?

 

[Pooja D. Patkar]

Hello @Agarwal_ Rishav

It sounds like you're experiencing some layout or rendering issues with the ticketing system in both Firefox and Chrome. Here are a few steps you can try to troubleshoot and potentially fix the problem:

1. Clear Cache and Cookies: Sometimes, cached data or cookies can cause display issues. Try clearing your browser's cache and cookies and then reload the page to see if that resolves the problem.

2. Disable Browser Extensions: Browser extensions or add-ons can sometimes interfere with the display of web pages. Try disabling any extensions you have installed and then reload the page to see if the issue persists.

3. Try a Different Device or Network: Sometimes, issues can be specific to a particular device or network. Try accessing the ticketing system from a different device or network to see if the problem persists.

Thanks,
Pooja

[Agarwal_ Rishav]

Hi Pooja,
Thanks for the suggestion. I tried all of the above but it still did not resolve the issue