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  • The Issue's previous Status (immediately before the current Status) must be Ignore Auto-transitions

The Issue's previous Status (immediately before the current Status) must be Ignore Auto-transitions

vinay07tech
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January 21, 2020

Hi team,

I have condition set for transition from one status to another.

Ex: when I moved the ticket from new to monitor status, if I click end monitor it should go to New status again but it  couldn't.

The condition we set for this transition is :

The Issue's previous Status (immediately before the current Status) must be Ignore Auto-transitions (loops).

 

Could you please advise on this how this condition works.

 

Thanks,

Vin

2 answers

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0 votes
Thomas Schlegel
Community Champion
January 21, 2020
0 votes
Thomas Schlegel
Community Champion
January 21, 2020