The Get Jira Cloud extension isn't working as expected for users who have access to multiple Jira

[Umang Varshney]

The Get Jira Cloud extension isn't working as expected for users who have access to multiple Jira sites under a single account. 

The cause of the redirect issue in the Get Jira Cloud extension in Excel, that users are directed to an unintended project after successful authorization.

[Marc - Devoteam]

Hi @Umang Varshney 

Welcome to the community.

I'm assuming you are referencing a 3rd party app, am I correct?

If so it's best to contact the support department of the developer of the app.

[Umang Varshney]

hi @Marc - Devoteam Thanks for your reply 

I’m referring to the Jira Cloud add-on in Microsoft Excel. When I authorize Project A using this extension and run a JQL query for Project A, it redirects to Project B. As a result, the Jira Cloud extension is unable to fetch data from Project A

[Marc - Devoteam]

Hi @Umang Varshney 

I can't reproduce this.

I can use the connector and even use different JQL clauses on different tabs in a single sheet.

If you start with a new file, does it also occur?

Can you maybe create a Loom video and connect it here.