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Test get user's memberships : Failed

kardon
January 24, 2020

Hello everyone,

When I test the connection of my user directory it fails to get the user's memberships. 

Any idea why that is the case?

These are my settings:DRK confluence question.JPG

1 answer

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Adrian Stephen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 24, 2020

Hi @kardon 

You can get more details on why it failed from the logs. 

Reproduce the problem and then check the JIRA_HOME/log/atlassian-jira.log file for the last entry. The error is usually straight forward on what the issue is. 

You can also paste the stack trace here for us to review.