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Test details in Xray are not loaded any more.

Bahadir Dikmen
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May 16, 2024

Hello,
what can I do, when Test-details are not loaded any more?
Please help.
Bahadir


4 answers

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k.kaplan November 15, 2024

Same issue here

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Bahadir Dikmen
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May 16, 2024

Hi Guy's
I clould also solve the Problem. I create a new Testcase and entered some Test-Details here. After that, it works in my case.
Greetings

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Clément Gamero
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May 16, 2024

Same issue here. 

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Linus Hedström
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May 16, 2024

We're experiencing the same issue with the Test details not loading. Additionally, we're encountering the 'something went wrong' error when trying to open the Xray app.

peter.draxler
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May 16, 2024

Same issue here for some users at least. It seems that administrators do not have the problem.

peter.draxler
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May 16, 2024

Works again on our instance - without any action.

Chris Eaton
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May 16, 2024

We're experiencing connectivity issues between Jira and Xray pulling through test detail and test coverage information.
It has got better for some with the details taking 5+ secs to come through but others, especially connecting through citrix getting a connectivity error message.

Chris Eaton
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May 16, 2024

The connectivity issue seems to have resolved itself

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