Test details in Xray are not loaded any more.

[Bahadir Dikmen]

Hello,
what can I do, when Test-details are not loaded any more?
Please help.
Bahadir

[k.kaplan]

Same issue here

[Bahadir Dikmen]

Hi Guy's
I clould also solve the Problem. I create a new Testcase and entered some Test-Details here. After that, it works in my case.
Greetings

[Clément Gamero]

Same issue here. 

[Linus Hedström]

We're experiencing the same issue with the Test details not loading. Additionally, we're encountering the 'something went wrong' error when trying to open the Xray app.

[peter.draxler]

Same issue here for some users at least. It seems that administrators do not have the problem.

[peter.draxler]

Works again on our instance - without any action.

[Chris Eaton]

We're experiencing connectivity issues between Jira and Xray pulling through test detail and test coverage information.
It has got better for some with the details taking 5+ secs to come through but others, especially connecting through citrix getting a connectivity error message.

[Chris Eaton]

The connectivity issue seems to have resolved itself