Tasks not visible on board

Hi,

I can't see any work items on board - tried archeiving closed tickets. deleting board, adding a new one, still there is no tickets and an error. In other tabs like List I can see all the items.

Hash GR2CI7

I can't create support ticket due to Free Tier

3 answers

1 accepted

1 vote

Answer accepted

I managed to fix it. The issue was connected to the work type - I transitioned all tasks to Bug type, deleted Task type, added it again and transitioned the tasks back. The board is fine again

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

I'm glad you managed to adjust it, thanks for sharing this solution!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Hello @Michał Kalinowski

Could you please check the board filter/JQL and the status column mapping? Since the items are showing in List view, it looks like the issue may be with the board configuration.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @Gunjan Kumar

already did that - no filters or JQL. As I mentioned, I even tried deleting the board completly in this project and creating it again - the issue remains.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Hello Michal,

Does this error only occur in the Kanban board view?

Could you please perform the following checks:
1. Clear your browser cache (Ctrl+Shift+R).
2. Try accessing it via an incognito window.

Best regards,

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @Jean Horn - nothing helps. Other users also confirm the issue.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Suggest an answer

Was this helpful?

Thanks!

Jira

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

FREE

PERMISSIONS LEVEL

Product Admin Site Admin

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Tasks not visible on board

3 answers

1 accepted

Suggest an answer

Was this helpful?

Thanks!

DEPLOYMENT TYPE

PRODUCT PLAN

PERMISSIONS LEVEL

TAGS

Community showcase

Atlassian Community Events