Tasks are not cloned when cloning a story

[Marina Leme]

Hey! So I created a software project and there's a template card that our project managers will use whenever creating new cards.

The card is a story, it has tasks linked to it and some tasks also have subtasks.

The issue is that the story is cloned, however, the tasks and subtasks aren't, which means that it only mirrors the tasks from the original story. I'm trying to find a way to correct that, can you please help me?

Here's an example.. this is the template card and I updated the tasks in the cloned task and then just found out that it's all the same task.

[Jack Brickey]

Hi @Marina Leme , welcome to the community!

So indeed the clone feature in and of itself will not clone any subtasks or linked issues. You might look at creating an automation rule to achieve this. Here is a previous link that discusses the subtest component. I believe you will also be able to change the link issues in a similar manner. How-clone-a-task-and-its-subtasks 

[Aleksandra Bosacka _Deviniti_]

Hi @Marina Leme

It's Aleksandra from Deviniti, the vendor of the Issue Templates for Jira app.

The use case you described seems to perfectly fit the templates functionality delivered by the app, which allows you to create a repository of re-usable templates that may not only copy over various fields' values, but also populate predefined structures of Epics with Stories, Tasks with Sub-tasks, and any additional issue links.

Alternatively, instead of creating a dedicated template, you could also use the Recreate issue option we provide, which will instantly re-create all the structure in the target project you select.

The app is currently available for all hosting options including Jira Server/DC and Cloud. Feel free to ask here in case of any additional questions about the functionality or the  required setup.

I'll be happy to help!

Cheers,
Aleksandra

[Gaurav]

Hello @Marina Leme 

Welcome to the community!!

In order to copy the linked issues as well while cloning the story as well, you can create an Automation rule.

Using the Automation rule, you can define the exact actions you require while cloning the story.

Please feel free to let m know if you need any help with writing the rule.

Kindly accept the answer if this helps you. Please feel free to share any additional queries that you may have.

Regards,

--GG

[Marina Leme]

Hi Gaurav! 

Yes, I need help with creating the automation. I created one this one but it's still just mirroring the tasks and not cloning them. Here's the automation set up: