[TIME SENSITIVE] Cannot access organization board

Hello @Miki Sugita 

Welcome to community :) 

I have raised a billing ticket on your behalf to reactivate the jira subscription for your site Please check your email for the details and the team should help you.

You may as well reach out to billing support here : https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

Thank You,

Prachi

Hello

We have removed the ticket number number from the post. You should get next set of updates from the team on the same 

Thank you,

Prachi

Hello @Miki Sugita ,

Good day! Can you share your cloud site URL so that I can check?

@Miki Sugita Check back in 15 min and your site should be back up.  There is a maintenance period each day where they do updates https://support.atlassian.com/organization-administration/docs/what-is-a-maintenance-window/ 

If it is not back up after that then let me know and I can escalate it to support if you are on a free plan or your can submit a ticket if you are on a paid plan.

Hi @Miki Sugita and welcome to the community!

The community forum constist of users like yourself, we don't have any access to your instance of Atlassian.

I would recommend you to click on 'Contact support' to raise this to Atlassian support. They are the only one that can help you.

Best regards,
/Staffan