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SyntaxError: Unexpected token < in JSON at position 0

hongliang
hongliang
January 10, 2020

Hello all I encountered title mentioned error while starting a sprint or change board settings, i.e. set board estimation statistics from 'Story Point' to 'Original Time Estimate'.

Could anybody give me a hand please?

When 

Jira version = 8.6.1

OS = CentOS Linux release 7.5.1804

Database = Default H2 database

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Lenin Raj
Lenin Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 11, 2020

Hi @hongliang 

 

This problem is very unique, do you mind raising a support ticket with us? so we can take a closer look.

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hongliang
hongliang
January 12, 2020

Hi @Lenin Raj , CA-890187 has been created as you requested.

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hongliang
hongliang
January 13, 2020

@Lenin Raj Could you please help transfer my ticket to technical support? It was assigned to licensing team and we need to get this problem solved ASAP. Thank you in advance.

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kzaier
kzaier
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 15, 2020

Hi @hongliang, your ticket has been transferred to technical support. They will reach out to you shortly. Thank you for your patience.

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