Syntax for a custom field

[Ann R]

I have notification setup to go to a separate team with the information in the Jira ticket. 

1. I have user picker field - it doesn't pick the full name. It only appears the username. 

2. I also have a radio button field with a question - "Is this for a one time use case, or for repeat usage?" The response values are "One time use" / "Repeat use" 

When i add this to the notification i have it as {{issue.Is this for a one time use case, or for repeat usage?}} it fails the automation with error "Failed to get value for issue.Is this for a one time use case, or for repeat usage?:"

Any suggestion on how i can fix these two issues? 

[Kalyan Sattaluri]

Hello @Ann R 

Please review below link and follow steps to identify your fields and it will tell you how data looks like so you know how to reference it. If still issues, share relevant JSON snippet of the field in your post so others can help you.

https://community.atlassian.com/t5/Automation-articles/Jira-Automation-Find-the-smart-value-for-a-field-to-build/ba-p/2390961