Some of my users are on the suppression list, and not receiving emails. I don't get the option to resend an invite. Would someone be able to assist me please.
Hi @Petra Fitzpatrick
I can't see which users these are. But I created a support ticket on your behalf in https://getsupport.atlassian.com/servicedesk/customer/portal/48/PCS-319163
I would recommend that you share with our support team the email addresses in question so that we can investigate this further in that ticket.
Andy
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@Petra Fitzpatrick welcome to the Atlassian community
I can escalate this to the Atlassian team so they can take a look at those email addresses.
Thankyou Brant.
@Brant Schroeder no one has come back to me about this issue. do you know how I can escalate please?
@Petra Fitzpatrick I have escalated it for you again today. Don't know why it did not work the last time.
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