Hello,
i have a customer that changed his mail address, i have not managed accounts, if i suggest to change the address, will she retain all the old data?
Yes, users can change their own email address via their profile https://id.atlassian.com/manage-profile/email
It is important to do it this way and not to create a new account with the new email address.
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Hello @GIACOMO CORADESCHI
Yes, everything will be saved, only the email address will be changes. If issues would be lost, that would cause a security issue.
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