Suddenly all my issues are not displayed in backlog and board - but in search, filters, reports!!!

[Jörn Seifert]

Hello Atlassian,

hopefully someone reads this soon - I am really unable to continue working!!

Because: Suddenly all my issues are not displayed in backlog and board any longer - but in search and filters and reports!!!

What happend? I was just away from keyboard for two hours and after that all is gone!

Help!

[Jörn Seifert · Accepted solution]

My URL is "johannisthal.atlassian.net"

It seems all issues are still in Jira but are not shown in my board.

How?

[albert reinhardt]

my team is having the same issue. Board and backlog screens within 'spaces' display no tickets but the 'filters' section shows the tickets

[Umut Budak]

We have also the same error. Our url is "autoking.atlassian.net"

[Jörn Seifert]

Hey Albert,

thanks for your answer... could you maybe contact the atlassian support with our issue?!

[albert reinhardt]

I'm on the free plan and they won't let me contact

[Ugnius Aušra]

I will contact to support for you and report this issue to them. 

[Umut Budak]

I have also submited a ticket for this issue.

[Jörn Seifert · Accepted solution]

Now it works again!!! Thank you!!!

[Ugnius Aušra · Accepted solution]

Hello @Jörn Seifert 

It seems, that one than one user is being affected by this and reports same issue.

In that case i suggest you to contact to atlassian support https://support.atlassian.com/contact/ and report to them. 

[Jörn Seifert]

Thanks for that answer - but I am on a free plan and therefore cannot contact support :(

[John Funk]

Hi @Jörn Seifert 

Atlassian has acknowledged that there is an issue with the boards and their team is working on it. They are seeing some recovery already as you also appear to be seeing. If not yet, give it a little bit of time and refresh.