Suddenly Jira Service Desk XML System Backup increases

[Ravi Gunaratne]

Hi,

I need a help to troubleshoot this error. Please refer below file sizes

-rw-r-----. 1 jira1 jira1 227M Jun 1 01:50 2020-Jun-01--0145.zip
-rw-r-----. 1 jira1 jira1 228M Jun 1 13:50 2020-Jun-01--1345.zip
-rw-r-----. 1 jira1 jira1 228M Jun 2 01:50 2020-Jun-02--0145.zip
-rw-r-----. 1 jira1 jira1 229M Jun 2 13:50 2020-Jun-02--1345.zip
-rw-r-----. 1 jira1 jira1 1.9G Jun 3 02:15 2020-Jun-03--0145.zip

Jun 3rd Suddenly My XML System Backup increases the size. Anyone has any insight on this issue. ?

Could you please let me know how I could troubleshoot this size increasing issue. 

Regards,

Ravi.

[Nic Brough -Adaptavist-]

This can happen for a number of reasons.  It's hard to guess at which one it is from file size alone.

I would download (or copy if you want to use the server to do this work) and unzip the last smaller file 13:45 on June 2nd, and then the first large file 3rd June in your list. 

Unzip them into separate areas, then use a sizing command on both areas to see where the growth was.  If you're on a Unix-like box (like the server is), then the command "du" is your friend here.

du -d 1

Will show you the size of each sub-directory in the current directory, which can help you see where the explosion of size was.  I expect you'll either find one directory or one file that is massively different in size between the two backups.