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Subtask link redirected to parent, images dont load

Stephen Atkinson
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December 14, 2025

I would ask my admin to log a ticket, but even they loathe dealing with Atlassian enough to not bother.

I have two issues that piss me off DAILY.

1. Open a ticket with an image in it, doesnt load, have to refresh the page for it to load. EVERY. SINGLE. TIME.

2. when I click on a subtask link, it opens, then redirects automatically to open the parent ticket. So I have to click on it again.

Is there a fix on the way? Are they done stuffing around with the UX/UI to make it stable again?

1 answer

0 votes
Brant Schroeder
Community Champion
December 14, 2025

@Stephen Atkinson welcome to the Atlassian community

I would ask first when is the last time that you cleared your browsers cache?  Also are both these issues having in multiple browsers?

1. How large is the image?  Is it doing the same for other users?

2. Can you provide a little more information so I can try and recreate.  Where are you clicking the sub-task link?  Does it happen every time you click any sub-task link?

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