Subject: Notifications Not Working for Linked Tickets on a Specific Board with IC Integration

[Neha Sabzwari]

Hi everyone,

I have several boards on Jira with IC integration enabled, and notifications generally work as expected. However, I've encountered an issue on one specific board where notifications aren’t triggered when tickets are linked through Jira. Interestingly, when I link the tickets manually within IC, the notifications work perfectly fine.

Has anyone else experienced this issue or have any suggestions on how to resolve it?

Thanks in advance for your help!