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Subcribers email not being received, Admin email can be received

Gilbert Averia
December 18, 2025

It seems our subscribers (my boss and I are, as well) do not receive email notification.     But, as admin, I receive email notification.   Please have a look.     

Last time it worked was on 11 December 2025.  

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 18, 2025

Hello, Good day. Could you go to manage subscription and check the next run date and also you can try "Run now". Thanks

Screenshot 2025-12-19 at 8.57.18 AM.png

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