Story points not shown in company managed project, with esimation & fields set up

[Sylvia Waseem]

I have confirmed the following

• Space is set up as Software development, Scrum & company managed
• Jira – Estimation is set to Story points
• Story points field configured to show on all screens (default screen, Scrum default issue screen, Scrum Bug Screen)

Result

• Story points do not show up as a field on the backlog screen details when you click on a user story
• And clicking on the drop down for story points on the backlog screen does not allow you to enter story points.

[Jason Krewson]

Hey Silvia,

Go to a work item, in the bottom right click on Configure and then verify the Sprint field is added under Context Fields, if not add it and then click save.

Now go back to the work item you just updated (or one of the same type, Story for example), click refresh, and it should appear now.